Effective Date: March 24, 2026

At Earth Medicine Holistic Veterinary Healing ("Earth Medicine," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website (earthmedicinevet.com), schedule a consultation, or interact with us in any capacity.

Please read this policy carefully. By using our website or services, you agree to the practices described herein.

1. WHO WE ARE

Earth Medicine Holistic Veterinary Healing is an educational and consultative veterinary practice owned and operated by Dr. Sarah Meintel, DVM, based in Jacksonville, Oregon. Our services include holistic wellness consultations (telemedicine and in-person), veterinary acupuncture at licensed clinical settings, peptide education consultations, and the sale of herbal wellness products for animals.

We do not diagnose, prescribe, or provide direct veterinary treatment through our consultative or educational services.

2. INFORMATION WE COLLECT

We may collect the following categories of personal information:

a. Information You Provide Directly

Name, email address, phone number, and mailing address
Name, species, breed, age, and health history of your animal companion(s)
Appointment scheduling details and consultation notes
Payment information (processed securely through third-party processors; we do not store full card data)
Any messages, questions, or content you submit via contact forms, email, or intake forms

b. Information Collected Automatically

IP address, browser type, and device information
Pages visited, time spent on site, and referring URLs
Cookies and similar tracking technologies (see Section 5)

c. Information from Third Parties

We may receive information from scheduling platforms, payment processors, or email service providers that you use to interact with us.

3. HOW WE USE YOUR INFORMATION

We use collected information to:

Schedule and conduct consultations and educational sessions
Process orders for herbal products and manage shipping
Respond to inquiries and provide client support
Send appointment reminders, follow-up care information, and educational newsletters (with your consent)
Improve our website, services, and educational content
Comply with applicable legal and professional obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. HOW WE SHARE YOUR INFORMATION

We may share your information only in the following circumstances:

Service Providers: Trusted third parties who assist in website hosting, payment processing, email delivery, scheduling, or analytics — bound by confidentiality agreements.
Legal Compliance: When required by law, regulation, court order, or to protect the rights and safety of our clients or the public.
Business Transitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice.

We will never share your or your animal's health information with unauthorized parties without your express consent.

5. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device.

You may disable cookies through your browser settings; however, doing so may affect certain features of our website. We do not respond to "Do Not Track" signals at this time.

6. DATA RETENTION

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Consultation and health records may be retained in accordance with applicable veterinary and business record-keeping standards.

7. YOUR RIGHTS & CHOICES

Depending on your location, you may have rights regarding your personal information, including the right to:

Access and receive a copy of the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal retention requirements)
Opt out of marketing communications at any time by clicking "unsubscribe" or contacting us directly

Oregon residents may have additional rights under the Oregon Consumer Privacy Act (OCPA). To exercise any of these rights, please contact us at the information below.

8. SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. While no system is 100% secure, we take your privacy seriously and continuously work to protect your data.

9. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us promptly so we may delete it.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites (such as scheduling platforms, resources, or social media). We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

11. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. We will post the revised policy on this page with an updated effective date. Your continued use of our website or services following any changes constitutes your acceptance of the revised policy.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Earth Medicine Holistic Veterinary Healing

Dr. Sarah Meintel, DVM

Jacksonville, Oregon

Website: earthmedicinevet.com

— healing from the earth, honoring the whole —